Who we are

We are an exclusive dealer in North America of Ukraine based manufacturer of premium Karaoke sets – Studio Evolution. Our website address is: http://bestkaraoke.ca. We are based in Toronto, Ontario, Canada and our contact information is available on our Contacts page as well as at the bottom of the main page of this website.

How We Collect Personally Identifiable Information

There are two ways we collect personally identifiable information: (1) information which you supply to us directly; and (2) information which we gather from your computer using cookies.

“Cookies” are small files or records that we place on your computer’s hard drive to collect information about your activities on our website. The cookies transmit this information back to the computers at our service; these computers are the only computers which are authorized to read such information. The information captured makes it possible for us (1) to speed your visit, keep track of items in your shopping cart, and provide you with recommendations for content; (2) to remember information you gave to us so you don’t have to reenter it each time you visit our website; and (3) to monitor the total number of visitors and pages viewed. Most people do not know that cookies are being placed on their computers when they visit our website or most websites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If your browser is not enabled to accept cookies you may not be able to use all of the features of our website.

When We Collect Information and the Types of Information We Collect

The information we collect will depend on what you do when you visit our site.

Please contact Customer Support for information to arrange product return.

When you visit our site:

When you visit our site, our servers automatically log the information provided in the HTTP request header including the Internet Protocol number (IP Address of the computer or router you requested the page from), the time of the request, the URL of your request, and other information that is provided in the HTTP header. We use all of this information to measure visits to our website and how our website is being used. We also use this information to improve our websites performance and layout and to assess the preferences for our content options and features.

However, unless you visit our store, we do not collect personally identifiable information including your name, email address, billing address, shipping address, phone number or credit card information or any information about content you may select or download or memberships you may purchase.

When You Purchase the our service Receiver

When you purchase receiver (the Receiver), you are asked to supply the following personally identifiable information: your name, billing address, mailing address, telephone numbers, email address and credit card information. We maintain this information for the purpose of shipping the Receiver to you, tracking delivery of the Receiver, tracking your rights under the Limited Warranty for the Receiver and service issues for the Receiver. We engage one or more companies to warehouse and ship Receivers and any other merchandise, so we will share with these companies all of the personally identifiable information you provide to us when ordering your Receiver for the limited purpose of fulfilling your order or managing any returns.

When You Visit our Online Store

Each subscriber to our Service will be supplied with a personal home page at the store login. When you set up your account in our online store, you are asked to create and secure access to your home page by supplying us with a unique User Name and Password. You will also be asked to supply us with personally identifiable information, including your name, billing address, mailing address, telephone numbers, email address and credit card information. We will collect and maintain all of that information and any other information you provide to us in the future through our online store for the purpose of account management, billing and collections, customer support and service management and to provide you and us with a constant source of information about the status of your account, payments, licenses to content and memberships and subscriptions.

We also use cookies to gather information about your visits to our online store including your browsing visits and selections and the time and duration of your visit. We collect this information for the purpose of monitoring interest in our content offerings, use of our website and to improve navigation on our website.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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